Sales App
Our Application Sales platform is broken down into two separate types of sales. Our Advanced Managed Sales screen allows your event staff to have detailed control over order maintenance and customer records, and our Point of Sale screen allows for quick and easy event day sales.
Point of Sale
- Performing a Full or Partial Refund in POS
- Discount Entire Order AMS Sales and POS
- POS Menu Definitions
- Cashing In to Use POS and Create a Daily User Batch
- POS Transactions Using a PAX Device
- Selling a Ticket in POS
Basic Sales in AMS
- Selling Tickets in AMS
- Cashing In and Creating a Daily User Batch in AMS
- Selling Concessions/Merchandise in AMS
- Adding New Items to an Existing Order
- Selling a New Membership in AMS
- Renewing a Membership in AMS
Advanced AMS Sales
- Assigning a Barcode at time of purchase
- Customer Invoicing / Balance Due Payments
- Refunding a Membership
- Order Receipts in AMS
- Overriding an Order in AMS
- Voiding Printed Membership Cards in order to Reprint the Cards
Customer and Order Maintenance
- Adding an Image to a Customer Record
- Order Maintenance: Viewing Specific Orders or Last Orders Sold or Maintained
- Adding a New Customer Record in AMS
- Searching for an Existing Customer
- Editing Customer Information in AMS
- How to Change a Primary Contact on a Customer/Business account
Printing Tickets and Order Fulfillment
- Reprinting a Membership Cards
- Customer Image in Fulfillment
- Printing and Reprinting an Entire Order
- Pass Batch Fulfillment
- Will Call Fulfillment for an Individual Show
- Bulk Fulfillment - Printing two passes on one sheet
Customer Service Best Practices
- How Customers Return Free Tickets
- How Customers Can Forward Tickets
- Customers Accessing Benefits Online
- How to Save and View Payment Methods Online
- Accessing Your Mobile Tickets
- How to Redeem your Ticket Pack Online