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Discount Entire Order AMS Sales and POS

 

We have extended our discounting functions that were available for single items and made it easier to discount an entire order by a specified percentage. Now, if you have an in-person promotion where every item you want to sell is discounted, you can apply that discount en-masse at the time of a customer's order. Below you will find the Agent Managed Sales (AMS) and Point-of-Sale (POS) instructions for using this feature.

 

Discounting an entire order in AMS Sales

Whether you are performing backend maintenance or processing an order over the phone, you can follow these steps to apply a discount to an entire order.

1. Log in to Sales.

2. Add items to your order and then click the discount button on the lower right corner of the screen.

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3. Click the blue box next to any items on the order you want to discount. Only items with a green check will be affected.

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4. Select the percentage you want to discount these items either by using the blue arrows to change the number or by clicking the percent and typing your desired amount. Hit OK to apply.

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5. The new, discounted price will be displayed beside the starting price next to each item.

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6. Click the green check at the top-right corner of the window to apply this discount to the order.

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7. Back on the order screen you can see the lowered amount on your items. Hit Proceed to reach the Payment page and finalize the payment for the order.

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Discounting an entire order in POS

You can use these steps to create spontaneous discounts for walkup customers.

1. Log in to Sales.

2. Click Point of Sale icon  in top toolbar. 

3. Add items to your order and then click the % Discount button on the top bar.

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4. Select the items you want to discount. Only items with a green check next to them will be affected. orderdiscount8.png

5. Select the amount you want to discount these items either by using the blue arrows to change the number or by clicking the percent and typing your desired amount. Hit OK to apply.

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6. The new price will be displayed beside the starting price of every selected item.

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7. Click the green check at the top-right corner to apply this discount to the order.

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8. You will see the new total in the Order Total field in the bottom right corner of the screen. You can also click on the items on the right side of the screen to see the reduced price break down.

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9. Once you are happy with the new total, finalize your order.

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