Performing a Full Refund in AMS using a PAX Device

***No Additional Credit Card Data Needed***

1. Go to Order Maintenance and pull up the Order you are needing to refund.
2. Check the boxes next to all items and click the red “X” at the bottom of the screen to void them. 
3. Click the Payments Button.
4. Check the box next to the Payment.
5. Click the red “X” at the bottom of the screen.
6. A Pin Pad Interact window will appear. At this point the PAX device will process the refund without any interaction from you.
7. A Refund Receipt will be generated, but THE ORDER IS NOT YET FINALIZED.
   
8. Click the Proceed button in the bottom-right corner.
9. On the Payment/Refund page, you will now see the refunded payment. Click Finalize to finalize and close the transaction.