Performing a Full Refund in AMS using a PAX Device

***No Additional Credit Card Data Needed***

1. Go to Order Maintenance and pull up the Order you are needing to refund.
2. Check the boxes next to all items and click the red “X” at the bottom of the screen to void them. 
3. Click the Payments Button.
4. Check the box next to the Payment.
5. Click the red “X” at the bottom of the screen.
6. The PAX may print a Refund Receipt, but this does not mean the transaction is finalized. You must finish processing the refund in Agile, first.
   
7. Click the Proceed button in the bottom-right corner.
8. On the Payment/Refund page, you will now see the refunded payment. Click Finalize to finish processing the refund and close the transaction.