***No Additional Credit Card Data Needed***
- Go to Order Maintenance and pull up the Order you are needing to refund.
- Check the boxes next to all items and click the red “X” at the bottom of the screen to void them.
- Click the Payments Button.
- Check the box next to the Payment.
- Click the red “X” at the bottom of the screen.
- A Pin Pad Interact window will appear. At this point the PAX device will process the refund without any interaction from you.
- A Refund Receipt will be generated, but THE ORDER IS NOT YET FINALIZED.
- Click the Proceed button in the bottom-right corner.
- On the Payment/Refund page, you will now see the refunded payment. Click Finalize to finalize and close the transaction.