Cashing Out in AMS Sales and Closing out a Daily User Batch

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Each organization has its own cash-handling policies. The cash-handling information listed below, along with the instructional steps on closing out your Daily User Batch at the end of your shift, are suggested best practices that Agile has found to be useful for our clients. ALWAYS follow your own organization's policies and procedures when handling cash. If you do not know what your organization's policies are, contact your manager for standard operating procedures. 

1. Ping your Cash Drawer to count the total cash in the drawer (Agile recommends pulling the drawer out of the register and counting the money in a secure room away from customers).
   
   
2. Click Action in the menu at the top of the screen. Mouse over Agent and select Cash In/Out.
   
   
   
3. The Agent Cash In/Cash Out pop-up window will appear.
   
   
   
4. Once counted, enter the total cash that is in your drawer in the Closing Cash field at the top of the screen.
   
   
   
5. If you took any checks as payment, enter those in the Closing Checks field.
   
   
   
6. Once you have entered your closing information, click Apply at the bottom of the screen to save your information.
   
   
   
7. Click View Report to open your User Batch Audit report for the day. Note: Only users with permission to view the Agent Cash Out / User Batch Audit report are allowed to use this button. If you are having trouble viewing this report, reach out to your manager or system administrator so that they can allow this permission for your User Role.
   
   
   
8. If you have a receipt printer attached to your terminal you may print a version of the User Batch Audit report as necessary.
9. At the top of the User Batch Audit report, the Reconciliation summary will show your Opening Till, your Closing Till, Total Sales, and Total Cash to be accounted for. It will also show if you are over, short, or balanced.
   
   
   Note: If your drawer does not balance, it is recommended you figure out why, explain to your supervising manager why you are not balanced, and record the reason in the Notes area of the Cash In/Out window.
   
   
10. Once you balance, go back to your Cash In/Out window and click the Cash Out Button. Your user batch will now be closed for this period of sales.