Users already just log in with their email addresses, so why does the system require a username at all?
Currently, ticketing only requires an email address (or member number) and password to log in, so set up a username to begin with? It has been a continuing point of confusion for our patrons who forget their logins/passwords, so we'd love to switch to email-only set up. It would alleviate a lot of confusion because email addresses are unique to each individual.
Elle,
I wanted to update this post as we have had this option for a while and the official answer is out of date. It looks like your organization already has turned off the Username option so you are good. Other organizations may find that they want to control this as well.
If you go to the Settings folder in admin and choose System Control you should see the "Web: Show Username Option".
Hi Elle,
Thanks for the suggestion! I'll forward this information to our developers.
If anyone else would like this feature to be added, make sure to vote for this feature. Simply click on the up arrow next to the title of this topic.
Hope
Love this idea! Have a hard enough time remembering my passwords! ;)
