All API methods report errors with the following structure.
Code
int
An error code for the error that occured
Message
string
A short description of the error
Example JSON Error Response
[{
"Code":1000,
"Message":"Required parameter appkey is missing or invalid
}]
Example XML Error Response
<ServiceError xmlns="http://www.agiletix.com/api" xmlns:i="http://www.w3.org/2001/XMLSchema-instance"> <Code>1000</Code> <Message>Required parameter appkey is missing or invalid</Message> </ServiceError>
Error Code Descriptions
| Code | Name | Description |
| 1000 | ApplicationKeyMissing | Required parameter appkey is missing or invalid |
| 1001 | UserCredentialsMissing | Required user credentials are missing or invalid |
| 1002 | SecurityInsufficient | User security does not permit access to the requested function |
| 1003 | RequestedVenueNotFound | Requested venue not found |
| 1004 | UnableToCreateAccount | Unabled to create new account |
| 1005 | DuplicateOrganizationNameFound | An organization already exists with that name |
| 1006 | DuplicateUsernameFound | That username is already in use |
| 1007 | RequestedEventNotFound | Requested event not found |
| 1008 | SourceEventNotFound | Source event not found |
| 1009 | DuplicateEventFound | Duplicate event found |
| 1010 | DefaultWebServiceGroupRequired | Default web service group required |
| 1011 | RequestedAccountNotFound | Requested account not found |
| 1012 | RequestedTierNotFound | Requested tier not found |
| 1013 | NoValidPriceCategory | There is no valid price category for setting up prices |
| 1014 | NoValidRevenueAccount | There is no valid revenue account for setting up prices |
| 1015 | PriceAmountInvalid | That is not a valid price amounts |
| 1016 | RequiredPriceInfoInvalid | Required price information is missing or invalid |
| 1017 | RequiredTierInfoInvalid | Required tier information is missing or invalid |
| 1018 | RequiredAccountInfoNotValid | Required account information is missing or invalid |
| 1019 | RequiredVenueInfoNotValid | Required venue information is missing or invalid |
| 1020 | RequiredEventInfoNotValid | Required event information is missing or invalid |
| 1021 | CustomerNotFound | Customer not found |
| 1022 | MemberNotFound | Member not found |
| 1023 | MemberExpired | Membership expired |
| 1024 | MemberRenewalRequired | Membership requires renewal |
| 1025 | MemberNotValid | Membership is currently not valid |
| 1026 | OnlineAccountRequired | An online account is required for Customer ID |
| 1027 | InvalidLogin | Invalid username or password |
| 1028 | RequiredParameter | Required parameter not provided |
| 1029 | RequiredCustomerInfoMissing | Required customer information is missing |
| 1030 | RequiredBuyerTypeInfoMissing | Required buyer type information is missing |
| 1031 | OrderTransactionInvalid | Order/Transaction information is invalid |
| 1032 | InvalidTicketRequest | Invalid ticket request |
| 1033 | InvalidTicketQtyRequest | Invalid ticket quantities |
| 1034 | InvalidPromoCode | Invalid promo code |
| 1035 | TransactionExpired | Transaction expired |
| 1036 | TransactionClosed | Transaction closed |
| 1037 | AutoAssignFailed | The tickets could not be auto assigned |
| 1038 | CompAutoAssignFailed | The extra comp policy tickets could not be auto assigned |
| 1039 | InvalidParameter | Invalid parameter format |
| 1040 | OrganizationNotFound | Requested organization not found |
| 1041 | ItemNotOnSale | Requested item not currently on sale |
| 1042 | AuthenticationKeyInvalid | Parameter authenticationkey is invalid |
| 1043 | OrderVoidInvalid | This Order is not currently voidable |
| 1044 | RequestedItemNotFound | The requested item was not found |
| 8000 | GeneralError | An error has occurred |
| 9000 | UnknownError | An unknown error has occurred |
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