This method will update the order with the specified customer and update the expiration time on the order. This method can be used in situations where the customer is authenticated after starting an order.
Parameters
appKey
string
A key identifying the application making the call
userKey
string
A key identifying the user making the call
corpOrgID
int
The corp organization ID
orderID
long
The order ID
transactionID
long
The transaction ID
customerID
long
The customer ID
includeItemSummary
bool
optional
Indicates that this method should include a high level item summary
Return Values
An order data structure with the following fields
OrderID
long
The order ID
OrderNumber
string
The order number
TransactionID
long
The transaction ID
OpenDateTime
datetime
The date/time the transaction was started
OpenDate
YYYY-MM-DDThh:mm:ss string (ISO 8601)
The date/time the transaction was started formatted as YYYY-MM-DDThh:mm:ss
CloseDateTime
datetime
The date/time the transaction was finalized
CloseDate
YYYY-MM-DDThh:mm:ss string (ISO 8601)
The date/time the transaction was finalized formatted as YYYY-MM-DDThh:mm:ss
ExpirationDateTime
datetime
The date/time the transaction is set to expire
ExpirationDate
YYYY-MM-DDThh:mm:ss string (ISO 8601)
The date/time the transaction is set to expire formatted as YYYY-MM-DDThh:mm:ss
Expired
bool
An indicator that the transaction has expired
InProcess
bool
An indicator that the transaction is in process
BuyerTypeID
int
The buyer type ID for the order
CustomerID
long
The customer ID for the order
ContactCustomerID
long
The contact customer ID for the order
Subtotal
decimal
The current order total excluding fees
OrderTotal
decimal
The current order total including fees
ItemCount
int
The current number of items in the order
ItemSummary
list
The list of items currently in the order
Type
int
The type of item on the order (1 – Event, 2 – Product, 7 – Package, 9 – Membership, 11 – Donation, 12 – Gift Card)
ID
long
The ID of the item
Quantity
int
The quantity of this item in the order
Description
string
A short description of the item
Barcode
string
A barcode for the item if available
SeatDetail
string
Seat detail for the item if available
Name
string
Name of the Item
PriceType
string
Type of price
PromoCode
string
Promotion Code
TierID
long
Price Tier ID
TierName
string
Price Tier Name
VenueName
string
The name of the venue (Event type only)
StartDate
datetime
The name of the venue (Event type only)
StartDateTime
YYYY-MM-DDThh:mm:ss string (ISO 8601)
The start date/time of the event formatted as YYYY-MM-DDThh:mm:ss (Event type only)
Prices
list
The list of price levels for this item
Category
string
The price category name
Type
string
The price category type (Base, Tax, TicketFee, ServiceFee)
Amount
decimal
The price amount
VariableAmount
decimal
Variable dollar amount if used
PaymentTotal
decimal
The current payment total applied on the order
RemainingBalance
decimal
The current payment total remaining on the order
CashPaymentID
int
The Payment Method ID of Cash payments if allowed (-1 if not)
TransferURL
string
Checkout URL
Errors
ApplicationKeyMissing
1000
Required parameter appkey is missing or invalid
UserCredentialsMissing
1001
Required user credentials are missing or invalid
SecurityInsufficient
1002
User security does not permit access to the requested function
RequiredParameter
1028
Required parameter is missing
OrderTransactionInvalid
1031
Order/Transaction information is invalid
TransactionExpired
1035
Transaction expired
TransactionClosed
1036
Transaction closed
CustomerNotFound
1021
Customer not found
Example Request
https://prod1.agileticketing.net/sales.svc/json/OrderUpdate?appkey={APPKEY}&userkey={USERKEY}&corporgid={CORPORGID}&orderid={ORDERID}&transactionid={TRANSACTIONID}&customerid={CUSTOMERID}&includeitemsummary={INCLUDEITEMSUMMARY}
Example JSON Response
{
"OrderID":9223372036854775807,
"OrderNumber":"String content",
"TransactionID":9223372036854775807,
"OpenDateTime":"\/Date(928167600000-0500)\/",
"OpenDate":"YYYY-MM-DDThh:mm:ss",
"CloseDateTime":"\/Date(928167600000-0500)\/",
"CloseDate":"YYYY-MM-DDThh:mm:ss",
"ExpirationDateTime":"\/Date(928167600000-0500)\/",
"ExpirationDate":"YYYY-MM-DDThh:mm:ss",
"Expired":true,
"InProcess":true,
"BuyerTypeID":2147483647,
"CustomerID":9223372036854775807,
"ContactCustomerID":9223372036854775807,
"Subtotal":12678967.543233,
"OrderTotal":12678967.543233,
"ItemCount":2147483647,
"ItemSummary":[{
"Type":2147483647,
"ID":9223372036854775807,
"Quantity":2147483647,
"Description":"String content",
"Barcode":"String content",
"SeatDetail":"String content",
"Name":"String content",
"PriceType":"String content",
"PromoCode":"String content",
"TierID":9223372036854775807,
"TierName":"String content",
"VenueName":"String content",
"StartDate":"\/Date(928167600000-0500)\/",
"StartDateTime": "YYYY-MM-DDThh:mm:ss",
"Prices":[{
"Category":"String content",
"Type":"String content",
"Amount":12678967.543233
}],
"VariableAmount":12678967.543233
}],
"PaymentTotal":12678967.543233,
"RemainingBalance":12678967.543233,
"CashPaymentID":2147483647,
"TransferURL":"String content"
}
Example XML Response
<Order xmlns="http://www.agiletix.com/api">
<OrderID>9223372036854775807</OrderID>
<OrderNumber>String content</OrderNumber>
<TransactionID>9223372036854775807</TransactionID>
<OpenDateTime>1999-05-31T11:20:00</OpenDateTime>
<OpenDate>1999-05-31T11:20:00</OpenDate>
<CloseDateTime>1999-05-31T11:20:00</CloseDateTime>
<CloseDate>1999-05-31T11:20:00</CloseDate>
<ExpirationDateTime>1999-05-31T11:20:00</ExpirationDateTime>
<ExpirationDate>1999-05-31T11:20:00</ExpirationDate>
<Expired>true</Expired>
<InProcess>true</InProcess>
<BuyerTypeID>2147483647</BuyerTypeID>
<CustomerID>9223372036854775807</CustomerID>
<ContactCustomerID>9223372036854775807</ContactCustomerID>
<Subtotal>12678967.543233</Subtotal>
<OrderTotal>12678967.543233</OrderTotal>
<ItemCount>2147483647</ItemCount>
<ItemSummary>
<Item>
<Type>2147483647</Type>
<ID>9223372036854775807</ID>
<Quantity>2147483647</Quantity>
<Description>String content</Description>
<Barcode>String content</Barcode>
<SeatDetail>String content</SeatDetail>
<Name>String content</Name>
<PriceType>String content</PriceType>
<PromoCode>String content</PromoCode>
<TierID>9223372036854775807</TierID>
<TierName>String content</TierName>
<VenueName>String content</VenueName>
<StartDate>1999-05-31T11:20:00</StartDate>
<StartDateTime>2030-05-07T21:00:00</StartDateString>
<Prices>
<Price>
<Category>String content</Category>
<Type>String content</Type>
<Amount>12678967.543233</Amount>
</Price>
</Prices>
<VariableAmount>12678967.543233</VariableAmount>
</Item>
</ItemSummary>
<PaymentTotal>12678967.543233</PaymentTotal>
<RemainingBalance>12678967.543233</RemainingBalance>
<CashPaymentID>2147483647</CashPaymentID>
<TransferURL>String content</TransferURL>
</Order>
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