Potential downtime for scanner app (May 14, 2018)

Potential impact for Agile customers:

Agile ScanSmart and CodeREADr App users will not be able to sign in to the app unless they’ve signed in within the past 5 days. Make sure to sign in to your devices before this downtime window to ensure you can see available scanning options even with the servers offline.

Reason for downtime:

The Agile ScanSmart (codeREADr) servers used to authenticate you will be offline temporarily for server updates in preparation for the European Union’s enforcement of the General Data Protection Regulation (GDPR) which goes into effect on May 25th.


May 14, 2018 at 11:30 PM CST

Backup date (if necessary):

May 15, 2018 at 11:30 PM CST 


Up to 90 minutes.



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