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Agile ScanSmart

Agile ScanSmart is the new integrated smartphone scanning app that provides scanning via iPhone, iPod Touch, and Android devices. This app allows you a portable barcode scanner for secure, real-time validation of print and mobile tickets. There are three modes of operation for the scanning app to meet the validation needs of the venue: Live Validation, Downloaded Data, and Recording Scans on the Device

1. Login to Administration and open your Gate Control Batch. Click Here for instructions on how to create a Gate Control Batch

2. On your scanner device, click on the Setting icon to connect the device to your Wi-Fi Network.

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3. Once connected to the Wi-Fi Network, open the Agile SmartScan app. 

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4. Enter the Username and Password that you were assigned. If you do not have a login for Agile ScanSmart, please contact your Client Support Representative. 

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5. Click Sign In. You will see a prompt letting you know that you are connecting. 

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6. A list of events will appear. Select the Event that you will be scanning. 

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7. At the bottom of the screen, click on the Settings icon. 

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8.  Click Auto Next Scan. If the device is set to OFF, click Always. (Save if error.) to tell the device to scan the next ticket automatically. 

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9. Click on the Settings Arrow at the top of the screen, and then click on the X to close the Settings. 

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10. You are now ready to scan tickets. Click Tap To Scan to scan the first ticket. 

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11. The camera is now turned on. Focus on the first QR Code or barcode.

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      a.  When scanning a valid ticket, a Green Screen will appear saying Ticket Valid.

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      b.  If the ticket has already been scanned, a Red Screen will appear saying Already Admitted.

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      c.  If the ticket has been canceled, a Red Screen will appear saying Ticket Void or Canceled. 

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      d. If you get a  Red Screen that says Ticket Not Valid, this generally means that the ticket is for a different event. Check the dates and time on the ticket to ensure that they are at the correct show. 

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Manual Look Up

1. You can manually look up a barcode and check them in.

    a. Click on the Manual icon at the bottom left of the screen. 

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    b. Click on Only Numbers. 

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    c. Enter the Barcode Number and click Send.

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Lookup

1. You can look up an order of tickets by entering in the Last Name or the Order ID Number. 

    a. Click on the Lookup icon.

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    b. Enter the Last Name or Order ID Number.

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    c. Select the ticket from the list.

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    d. Click Validate.

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    e. If ticket is Valid, you will see Ticket Valid in Green.

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    f. Click Back to List to return to the Lookup List. 

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