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Gate Control and Gift Cards/Certificates Reports

You can pull reports from the Report tab in Web Portal. To access web portal from the Agile Ticketing Solutions Application click on the Support Functions button in the top of the screen. Then click Web Portal.  

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The click on the Report button to the side of the screen. 

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New users for the Reporting portal can be added in Agile just as you would add for any new user in the system. This can be done in the Administration side of the Agile Application (See Creating User Names for your Staff for more information) or through the Web Portal (See Adding New Users in Web Portal for more information) 

Reports are permission-based so if you do not see a report listed, first check with your organization's administrator or contact your Agile Client Support Representative.

 

GATE CONTROL

Gate Control Detail Extract by Date: Report pulls scan data for a specified date of time. Shows the information for each scan, ticket type, event type tier and order number. Also, includes the customer's name and order number. Formatted for an Excel spreadsheet. 

Gate Control Summary by Date: Choose the scan date range to pull a Summary report by date and event name with Valid, Not Valid, Re-Scan, Void totals.

 

GIFT CARDS/CERTIFICATES

Gift Card Activity: Pulls information on sales made with the gift card as a payment type. Gives detail on what was purchased and how much was used on the gift card. 

Gift Card Extract: Pulls a report of all gift card numbers with the current balance for each card.

Gift Card Manifest: Choose organization, gift card program, and sale date range to pull the html/pdf report of sales by customer record with gift card detail down to the Gift Message.

Gift Card Manifest Extract: Choose organization, gift card program, and sale date range to pull an Excel report of sales by customer record with gift card detail down to the Gift Message. Formatted for Excel spreadsheet.

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