1. Log in to Sales. (Image 1)
Image 1
2. Select Maintenance. (Image 2)
Image 2
3. Search for the customer by entering the Order # or the customer’s Last Name. Then click the appropriate green check mark. (Image 3)
Image 3
4. Double click the correct order to bring up order contents on the Item Summary page. (Image 4)
Image 4
5. Check mark the membership that you are wanting to put back in the fulfillment queue. (Image 5)
Image 5
6. Click on the Void Selected Tickets icon from the menu at the bottom of the screen. (Image 6)
Image 6
7. The original print date is now voided. (Image 7)
Image 7
8. Click Proceed to complete the edits to the order.
9. Select Finalize to finish placing the order back into the fulfillment queue. (Image 8)
Image 9
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