Agile Ticketing was having intermittent connection issues between the time of 9:25pm and 9:45pm CST on May 5th. We worked with our service providers to resolve the issue as quickly as possible. We are continuing to investigate the cause of these issues.
We apologize for the inconvenience this may have caused your organization. We work hard to provide the best experience possible. Our 24/7 on call staff members will continue to monitor the situation and are available at 615-360-6700 if needed.