We are currently experiencing a service affecting issue at one of our service provider locations. Access to the Agile Ticketing system is currently down as a result. We are in contact with the provider and are attempting to resolve the issue. More info will be released here as we have it.
Status Update - 3:57 PM Central Time
Access to box office app has been restored. We are still working on restoring access to web site sales.
Status Update - 4:19 PM Central Time
Access to all Agile Ticketing services has been restored. We are waiting for a root cause analysis from our data center provider as to what actually caused the issue.
Status Update - 4:49 PM Central Time
We have gotten some details from our data center provider regarding the underlying issue. There were issues with the storage arrays supporting our cloud environment. Since this is a redundant resource our downtime was able to be kept to a minimum. Our provider is still investigating and will provide more details as it becomes available.
We will be releasing more information about this issue once we have it.