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How to Process Tips

Please note that some Merchant service provider does not allow for the collection of tips. In order to add tips onto a credit card batch, your organization must have a Retail batch type. 

 

1. Log into Administration

2. Click on the House icon Image_1_House_Icon.jpg to open your organization. 

3. Open the Accounting folder 

4. Click on the Credit Card Authorization Batch Icon 

Image_2_Accounting_Folder.jpg

5. Right-click on the Open batch and select Adjust Additional Amounts

Image_3_Adjust_Additional_Amounts.jpg

6. Enter your Authorization Log ID in the field provided. You can find the Authorization Log ID on the merchant receipt that the customer has signed. 

Image_4_Authorization_Log.jpg

7. Enter the tip amounts in the Additional Amount field. 

IMage_5_Additional_Amounts.jpg

8. Click Validate to enter the tips. Then click Done to exit. 

Image_6_Validate_and_Done.jpg

 NOTE: You MUST enter the tips prior to the batch closing and settling. You can not go back and enter the tips once a batch has closed.  Please make this a part of your closing procedures at the end of the night. 

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