Agile Ticketing Update - 6.7

We are excited to announce our most recent update is about to be released.  This update provides significant benefits to the Agile Ticketing System.  The update is expected to occur early Tuesday morning January 31, 2017.  The next time you log into the system on or after Tuesday you will automatically be updated to the newest version.  The update will take approximately five minutes.  Once the update is complete you will be able to access the system as you normally would.  A summary of all the changes included in this update is shown below.

We will be hosting two Learning Lab webinars on Thursday, February 2 at 10AM Central Time and 2:30PM Central Time.  To register for one of these sessions, CLICK HERE.


  • Reporting/Admin Portal:
    • New responsive design.
    • Mobile and tablet friendly access to reports.
    • Pick how you want to receive your report in fewer clicks.
    • Search for customers right in the portal.
    • View the customers profile, all of their orders, and a summary of their lifetime activity.
    • Edit your organization profile.
    • Access all your web purchase links.
    • Change the look and feel of your ticketing site.
    • Edit your own user profile and change your password.
    • Create, edit, change permissions, and change passwords of users in your organization.
    • Create and edit events, templates, and shorts.
    • Make a quick change to an event right from your browser.
    • View sales activity for your event and view the details for each order confirmation.
    • Check In attendees to an event.
    • View your upcoming schedule of events with current inventory details.
  • General Fulfillment:
    • Search within a long list of items to be printed to find the exact ones you want.  Makes searching for a particular name or pass type very simple.
    • Filter on values in one or more columns to get only the items you want to print.  Just click on the arrow next to each column header to set the filter options.
    • Exports to Excel files are now in .xlsx format instead of .csv.
  • Membership/Pass Fulfillment:
    • Produce passes or conference credentials 2 per-page directly to a PDF file.  Then either print through your PDF reader program or send to a professional printer to produce your printed materials.
    • Print passes or conference credentials 2 per-page directly to your selected printer.  Agile sells a special micro-perforated paper, plastic holder, and lanyard to produce your printed materials right on site.
    • More detailed columns are provided in fulfillment to help pick the exact items you want to print.  The new columns include the membership/pass level, unique member/pass number, and the names of all people tied to that membership/pass.  Added with the new filtering and searching features you can now more easily print specific levels of memberships/passes.
  • Data Import:
    • Added the ability to import showings from and Excel file.
    • Importing any type of event now produces an Excel result file.  
    • Import result files can be used to update/change information at a later time by re-running the import with the new changes.
  • Membership/Pass Import:
    • Added the ability to import memberships/passes in the sales application with each item on its own order.
    • Passes can now be more easily printed directly out of the fulfillment options.
    • Searching for, making changes to a member/pass holder, or printing credentials can be more easily accomplished through the normal order maintenance processes.
  • Promotion/Discount Codes:
    • Single use promo codes are now easier to manage.
    • Create a promotion and include as many codes as needed.  Each code has its own defined available quantity.
    • That single promotion can be tied to your discounted prices and all of the codes then have access.
    • More codes can be added at any time without having to change anything at your discounted price properties.
    • An autocomplete box is now available in the sales app to quickly look up a code from a long list.
  • Added Organization Name and Venue address items as available elements that can be printed on tickets.
  • Increased the length the passcode used to protect pages to 50 characters.

Maintenance Items:

  • Allow the ability to edit Delivery Price Type after sales have occurred.
  • Fixed an issue with $1 donations given via the web.
  • Fixed an issue with twitter sharing of a ticket page.
  • Fixed an issue with the number of memberships/passes to print in the fulfillment options screen summary.
  • Fixed an issue with Event Check-In not storing the necessary information for Gate Control reports.

If you have any questions or concerns about this update please email us at  This support email address allows you to communicate with us any enhancements or issues related to the Agile Ticketing system.  You should always feel free to contact us via any of the following support options: (615)360-6700, (877)282-8942, or

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